4g
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: 4g
4g
05-03-2022 8:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moved to plusnet a few weeks ago and haven’t seen a 4g connection once. The coverage checker says I should get 4g at home indoors and out and I’ve been to many built up areas (including central London) and haven’t had 4g there.
Spoke to plusnet but the guy was useless (said he was just googling things) and couldn’t get to the bottom of it. I can’t change the APN settings on my iPhone 11 (I believe this is controlled by plusnet/ee).
Does anyone know what the problem could be? Tempted to try and leave plusnet if this doesn’t get sorted as 3G just isn’t good enough.
Thanks
Re: 4g
05-03-2022 8:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It has been asked before, google is your friebd!
To reset your APN, go to the following on your handset:
1) Settings
2) General
3) Scroll down to reset
4) Reset network settings
Re: 4g
05-03-2022 8:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: 4g
05-03-2022 8:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have you tried another sim?
Re: 4g
05-03-2022 8:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: 4g
05-03-2022 8:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Or even borrow one from a friend to try.
Re: 4g
05-03-2022 9:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: 4g
05-03-2022 10:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page