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4G Mobile Speed

Seasoned Pro
Posts: 3,125
Thanks: 155
Fixes: 10
Registered: ‎01-06-2010

4G Mobile Speed

Can all plusnet mobile users please check your speed as it seem PN with EE network data speed are very poor (use to be 60Meg down and 27Meg up with 22ms ping)

The speed has struggle since ee was calling was down and got the speed as 8Meg down and 2Meg up with 44ms ping)

Almost halves of the 4G speed has gone!

 

I did try reset my phone, put fight mode on and then disabled to kick the 4G but still the same no difference.

4 REPLIES 4
Seasoned Pro
Posts: 3,125
Thanks: 155
Fixes: 10
Registered: ‎01-06-2010

Re: 4G Mobile Speed

On my Samsung A70 settings under sim card manager: Why is greyed out calls and texts but look at my sim card it say 2G/3G no 4G 😡

 

WhatsApp Image 2020-06-19 at 10.12.21.jpegWhatsApp Image 2020-06-19 at 10.12.47.jpegWhatsApp Image 2020-06-19 at 10.16.08.jpeg

 

 

Superuser
Superuser
Posts: 9,132
Thanks: 2,218
Fixes: 159
Registered: ‎30-07-2007

Re: 4G Mobile Speed

@goldenfibre  on the first display you actually have a 4g connection but in the 2nd and 3rd you've lost it and reverted to 3g ( as shown by the H+ in the status bar. Looks like whereever you are, the 4g signal is marginal. The speed test appears to be when you only had 3g some that would explain the drop

Pro
Posts: 235
Thanks: 73
Fixes: 2
Registered: ‎21-03-2020

Re: 4G Mobile Speed

Good morning  goldenfibre

As the phone is Dual Sim do both slots support 4G some Dual Sim phones only support 4G in one slot

Have you tried using the sim in slot 2

 

HD

Seasoned Pro
Posts: 3,125
Thanks: 155
Fixes: 10
Registered: ‎01-06-2010

Re: 4G Mobile Speed

I try that make no difference. I put sim card on my old Samsung Galaxy Note 4 LTE come up and still slow speed 7-9Meg down and 1-2Meg up. Look like network EE 4G issues not the phones.