£40 cashback cheque via MSE
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£40 cashback cheque via MSE
02-03-2019 8:26 AM
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Re: £40 cashback cheque via MSE
02-03-2019 12:28 PM
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Hi @abceasyas,
Thanks for getting in touch.
Could you provide your full name, full address (including the postcode) and your mobile number, via a PM and we'll take a look at this for you?
Best wishes
Dave
Re: £40 cashback cheque via MSE
02-03-2019 4:08 PM
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Hi @abceasyas
Thanks for the PM.
I can confirm that the timescale for the cashback is 30 days after your SIM goes live, so there's still some time yet.
I will however pick this up with our mobile team on Monday and see if I can get an update for you.
Best wishes
Dave
Re: £40 cashback cheque via MSE
03-03-2019 4:00 PM
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Re: £40 cashback cheque via MSE
04-03-2019 11:15 AM
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Hi @abceasyas
I've raised this with our marketing team as promised and will come back with an update as soon as I get one.
Best wishes
Dave
Re: £40 cashback cheque via MSE
04-03-2019 1:39 PM
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Hi @abceasyas
I've been advised by our marketing guys that you should receive an email regarding this before the 14th of March.
If you don't, hear anything by the above date, you can contact Grassroots (the company handling your cashback) directly on 0800 587 2013.
Best wishes
Dave
Re: £40 cashback cheque via MSE
05-03-2019 10:24 PM
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Hi - I also joined up via the MSE link, and no sight of the automatic cheque.
Is this a general issue, or are we just the exceptions?
Re: £40 cashback cheque via MSE
06-03-2019 9:52 AM
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Hi @pompeyclaret, thanks for getting in touch.
We'd be happy to check this for you, could you please private message:
-your full name
-your full address including postcode
-your mobile number
Regards
Re: £40 cashback cheque via MSE
07-03-2019 4:45 PM
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Just wanted to let you know I received my £40 cheque today so actually the information I received here about having to wait for an email and then claim the cash back via the link in the email was incorrect.
Hopefully pompeyclaret your cheque will arrive soon. Mine arrived within the 30 days specified on the MSE link.
Re: £40 cashback cheque via MSE
07-03-2019 5:40 PM
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Cheers for getting back to us, I'm glad that you've received your cashback cheque and thanks for letting us know that you didn't need to wait for an e-mail to redeem it on this occasion.
Re: £40 cashback cheque via MSE
08-03-2019 8:36 AM
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Thanks Plusnet!
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- Re: £40 cashback cheque via MSE