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30 day sim immediate upgrade

FIXED
davefo
Newbie
Posts: 1
Registered: ‎09-09-2015

30 day sim immediate upgrade

Hi, I ordered a new 30 day sim but selected the wrong data package, is it not possible to change it without waiting for the first month to go by?
1 REPLY 1
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,368
Thanks: 6,902
Fixes: 1,148
Registered: ‎21-04-2017

Re: 30 day sim immediate upgrade

Fix

Hi @davefo 

Unfortunately when we change tariffs these happen on the next refresh date and there’s no way we can force it through instantly. Really sorry for the inconvenience.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team