cancel
Showing results for 
Search instead for 
Did you mean: 

30 day rolling contract. Changed to another plan

FIXED
Highlighted
Plusnet Help Team
Plusnet Help Team
Posts: 17,732
Thanks: 5,572
Fixes: 945
Registered: ‎21-04-2017

Re: 30 day rolling contract. Changed to another plan

Thanks for getting back to us @Dirkdiggler 

I'm sorry to see the issues you're experiencing with changing your package.

I believe I've fixed this for you now by putting the package change through again and applying a free of charge data bolt on as the package change won't go through until your next refresh date.

I hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Highlighted
Grafter
Posts: 29
Thanks: 1
Registered: ‎08-11-2018

Re: 30 day rolling contract. Changed to another plan

That's brilliant. This seems to have fixed this now! Thanks very much Gandalf!
Highlighted
Plusnet Help Team
Plusnet Help Team
Posts: 17,732
Thanks: 5,572
Fixes: 945
Registered: ‎21-04-2017

Re: 30 day rolling contract. Changed to another plan

Glad to hear that! Thumbs_Up

No problem, let me know if there's anything else you need help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team