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30 day rolling contract. Changed to another plan

FIXED
Plusnet Help Team
Plusnet Help Team
Posts: 14,324
Thanks: 4,468
Fixes: 730
Registered: ‎21-04-2017

Re: 30 day rolling contract. Changed to another plan

Thanks for getting back to us @Dirkdiggler 

I'm sorry to see the issues you're experiencing with changing your package.

I believe I've fixed this for you now by putting the package change through again and applying a free of charge data bolt on as the package change won't go through until your next refresh date.

I hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Dirkdiggler
Grafter
Posts: 28
Thanks: 1
Registered: ‎08-11-2018

Re: 30 day rolling contract. Changed to another plan

That's brilliant. This seems to have fixed this now! Thanks very much Gandalf!
Plusnet Help Team
Plusnet Help Team
Posts: 14,324
Thanks: 4,468
Fixes: 730
Registered: ‎21-04-2017

Re: 30 day rolling contract. Changed to another plan

Glad to hear that! :thumbsup:

No problem, let me know if there's anything else you need help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team