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30 day rolling contract. Changed to another plan

FIXED
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: 30 day rolling contract. Changed to another plan

Thanks for getting back to us @Dirkdiggler 

I'm sorry to see the issues you're experiencing with changing your package.

I believe I've fixed this for you now by putting the package change through again and applying a free of charge data bolt on as the package change won't go through until your next refresh date.

I hope this helps.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Dirkdiggler
Grafter
Posts: 46
Thanks: 10
Registered: ‎08-11-2018

Re: 30 day rolling contract. Changed to another plan

That's brilliant. This seems to have fixed this now! Thanks very much Gandalf!
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: 30 day rolling contract. Changed to another plan

Glad to hear that! Thumbs_Up

No problem, let me know if there's anything else you need help with.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet