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2GB on existing mobile tariff?

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Rising Star
Posts: 377
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Registered: ‎28-07-2013

2GB on existing mobile tariff?

Hi all. I keep getting conflicted advice on this.

Would PN add an extra (free) 2GB on my existing tariff or do I have to take out a new one?

Some users have had theirs added onto their existing one.

Please clarify. Thank you.
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Moderator
Moderator
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Registered: ‎11-01-2008

Re: 2GB on existing mobile tariff?

I think it depends your plan and as such there isn’t a one answer for all.
Best would either to be ring to check or wait for a staff member to clarify.
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Rising Star
Posts: 377
Thanks: 11
Fixes: 3
Registered: ‎28-07-2013

Re: 2GB on existing mobile tariff?

- I saw this question from another poster in this thread:

https://community.plus.net/t5/Mobile/Another-2gb-question/td-p/1736503

[quote ] "I have had a Plusnet 30 day sim for a while and today have had Plusnet broadband activated. Does this mean that I can have an extra 2gb added to my existing sim plan or only if I take out a new one? [/quote]

Staff who have responded to the above see no issues in applying the extra 2GB onto an existing mobile tariff.

I've also had PN broadband for a few years now. So presumably I'll also get the same?
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Plusnet Help Team
Plusnet Help Team
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Registered: ‎21-04-2017

Re: 2GB on existing mobile tariff?

I've just messaged you privately about this on the back of your post on another topic.

For clarification our broadband customer mobile offers can be found Here. As a new mobile customer it's currently 2GB more if you have broadband with us than if you don't. As an existing mobile customer it may not be any better.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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Rising Star
Posts: 377
Thanks: 11
Fixes: 3
Registered: ‎28-07-2013

Re: 2GB on existing mobile tariff?

Thanks for the response @Gandalf. I've responded to your PM.
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Plusnet Help Team
Plusnet Help Team
Posts: 17,272
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Registered: ‎21-04-2017

Re: 2GB on existing mobile tariff?

Cheers, I'll message you back shortly

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team