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£25 reward card?

Slquek
Newbie
Posts: 3
Registered: ‎24-08-2022

£25 reward card?

Hi
I signed up for a 12m contract with a £25 reward card deal on the 28th of July. I have yet to receive any email or reward card in the post. Can someone kindly advise me on how I can chase this up?
6 REPLIES 6
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,877
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: £25 reward card?

Hi there, I'll get that chased up for you. Can you send me a private message with your username please? Just so you're aware you'll need to make at least 4 more posts before getting permissions to send messages.

 

Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Slquek
Newbie
Posts: 3
Registered: ‎24-08-2022

Re: £25 reward card?

Is there a number I can ring?
Slquek
Newbie
Posts: 3
Registered: ‎24-08-2022

Re: £25 reward card?

I have looked all round the forum. Nothing really I am able or can comment on to create more post to allow me to send a private msg.

My account number is 26799690. Would really appreciate it if you can chase it up for me. Thank you.
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,877
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: £25 reward card?

Cheers, we'll need to pass data protection with you over private messages so if you drop a couple of replies back to this post it will give you permissions to message us. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Zander1
Newbie
Posts: 4
Registered: ‎31-08-2022

Re: £25 reward card?

I am also waiting on my £100 voucher, I have the chat transcript from the agent and a screenshot of the £100 reward card offer. Our broadband has been in use since 01/07/22 however I haven't received an email or letter. I've emailed a few times and left a post in the forum however not received a reply. 

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,576
Thanks: 10,296
Fixes: 1,600
Registered: ‎21-04-2017

Re: £25 reward card?

@Zander1, apologies for the delayed response, we're fairly busy at the moment.

I've picked this up now and I'm just having a look through the PMs you've sent. 

I'll PM you back shortly. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet