is it really acceptable to wait 10 days for a number port???
I have contacted customer services numerous times,, told the same story as everyone I read on here, error during process, escalated to technical dept. no explanation can be given and as one advisor pointed out there would be little point giving it as it I wouldn't understand it anyway.
last communication on phone to supervisor last Friday told me he would deal with this and get a response to me on Monday... this was true, the response being an email telling me I should get an update by the following Friday!
that will make it 14 days and still no port across. nearly xmas and all my business contacts not being able to reach me (and yes I could tell them all my new number but that is a significant inconvenience and as a port across should take 1 day I keep holding on optimistically to the hope it will happen at some point)
Do me proud????? I think not!
