Unable to use chat features on pixel 6 since number port issue
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Unable to use chat features on pixel 6 since number port issue
18-05-2022 9:07 AM
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Hi I was one of the unlucky people that had issues porting my number from EE about a month a go. It has been resolved now but not 100%.
All of the messages I can see are sent by SMS and do not use the phone's smart chat features. So I get no read information etc
When I go into the chat features settings on my phone it is saying that chat features are enabled for number ... which is not my number it is the old temporary number issues by plusnet.
So also when I go into my phone's about settings the number displayed it is also incorrect.
How can I get this resolved so my phone knows the correct number?
Gareth
Re: Unable to use chat features on pixel 6 since number port issue
18-05-2022 9:57 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Unable to use chat features on pixel 6 since number port issue
18-05-2022 10:03 AM
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I believe they do as it worked with the temporary number. Google has taken it away from the networks etc I believe.
My issue is my phone still believes it is the old number in the settings and not my ported number.
maybe plusnet needs to resent some settings to my sim so it knows what it is.
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