No mobile account

[#1]

Good to go? 

No. Everything done to start my new mobile sim and transfer my number from O2 except Plusnet don't have an account no. for me so I have to wait 5 days while they come up with an answer! I'm confused!

[#2]

Hi there @titch2, thank you for getting in touch!

I can't be sure, but it sounds like your application may have been referred.

We will be in touch by email to let you know when this is either accepted or declined!

I'm sorry for any inconvenience this causes in the mean time.

Thank you

-Oli