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Seperate Sub Sections

PhantomR
Grafter
Posts: 29
Thanks: 12
Registered: ‎23-11-2015

Seperate Sub Sections

@JonoH @

 

Just a Thought

 

 

But Why Dont You set up a thread /post for the Android App Test & IOS Mobile App Test for those users that have each different version where the app bugs may not happen on the opposite platform to narrow it down quicker.

Kind Regards

PhantomR

2 REPLIES 2
Community Gaffer
Community Gaffer
Posts: 3,177
Thanks: 5,306
Fixes: 107
Registered: ‎29-09-2011

Re: Seperate Sub Sections

Thanks for the suggestion. We might yet, it just depends on how active these boards become with beta testers.

We didn't include any prompt to come here with the beta invites so we might not get much traffic.

 Jono H
 Plusnet Community Manager
PhantomR
Grafter
Posts: 29
Thanks: 12
Registered: ‎23-11-2015

Re: Seperate Sub Sections

@JonoH

 

If You need to get customer feedback to these boards send people a text message or push notification out to those

who have the beta and are accepted to tell them to click a short link to provide feedback direct to these boards !!!

Theres a system i use called "helpshift" that intergrates a ticket system into apps VIA SDK that provides menus for faq's

or contact support/developer direct on the device that also sends device details back and forth between parties which is quite handy and would be an alternative contact method to livechat/phone calls for the deaf users as well like golden fibre mentioned.

Might be handy looking into while you design the new range of apps...im waiting for the main account features for broadband/home phone control and bill paying to save me logging in via web.

Kind Regards

PhantomR