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Data Usage Incorrect

simoncraddock
Grafter
Posts: 58
Thanks: 5
Registered: ‎26-05-2015

Data Usage Incorrect

So I've been testing the new app for roughly a week and most things at first glance appear to be functional and working although I have noticed that I'm consuming much more data according to the app than what the Plusnet mobile website reports.

I've had to contact Customer Support this morning as the app reported 78mb left out of 1gb (bolt-on) yet on the website it was showing 548mb remaining. Now this could be just the bolt on data package that is reporting incorrectly so until my monthly reset takes place next week I can't be certain.

 

Anyone else confirm this?