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quarantine.plus.net down (also not accessible from non-Plusnet IP)

Community Gaffer
Community Gaffer
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Registered: 04-04-2007

quarantine.plus.net down (also not accessible from non-Plusnet IP)

Looks like quarantine.plus.net is currently inaccessible. Have just raised an internal problem to have this looked at (ref: 54667).
Moderator's Note: Title extended to include the parenthesised issue which became apparent during investigation of the original problem. Later posts in this topic relate to the added issue. David (spraxyt)

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

39 REPLIES
Community Gaffer
Community Gaffer
Posts: 12,810
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Registered: 04-04-2007

Re: quarantine.plus.net down

Should be working again now Smiley

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Community Veteran
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Registered: 15-06-2007

Re: quarantine.plus.net down

Bob,
Rather than messing about resurrecting an old thread (this is a bit related) how are we getting on with sorting out white and black lists
Community Gaffer
Community Gaffer
Posts: 12,810
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Registered: 04-04-2007

Re: quarantine.plus.net down

Appears to be down again! Sad
@Oldjim, I'll try and find out and report back...

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Community Veteran
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Registered: 05-04-2007

Re: quarantine.plus.net down

Still seems to be down... Colin and I were joking that it seemed either me deleting two e-mails or him failing to use the correct login credentials, both of which we did after it was sorted the first time, were all that was needed to break it again. Huh Hope that's not actually the case...
Community Veteran
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Registered: 12-08-2007

Re: quarantine.plus.net down

I tried too and found it down Sad
Gel
Pro
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Re: quarantine.plus.net down

Community Veteran
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Registered: 05-04-2007

Re: quarantine.plus.net down

Everyone's probably gone home now so I wouldn't be surprised if nothing happens about it until Monday... I hope that's not the case, but considering the apparently low number of quarantine users, it wouldn't surprise me all the same.
Community Veteran
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Registered: 10-04-2007

Re: quarantine.plus.net down

It looks like access to http://quarantine.plus.net is IP dependant.
From RIN I can't connect.
From 80.229.7.* I can get in OK.
Back to my normal RIN connection and I can't get in.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
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Re: quarantine.plus.net down

I've got to the site but when I try to login it won't let me.  I assume the details are my standard PN details?
Community Veteran
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Re: quarantine.plus.net down

Just answered my own question.
The login details are not the usual PN ones but the username is the full email address.
Community Gaffer
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Re: quarantine.plus.net down

Quote from: jelv
It looks like access to http://quarantine.plus.net is IP dependant.

I wondered this earlier when Matt said he couldn't get to it from a Virgin connection. My machine at home seems to be off at the moment so it's not all that easy for me to try (It was on when I left this morning  Undecided).
Going to do some digging to see what I can find out as it doesn't make sense to me to have things restricted by IP.
Regarding the access problems when you are on a PN IP addy, we've found that one of the boxes is running pretty hot due to the amount of stuff it's doing. We're looking to spread the load more evenly across the two boxes we have and are in the process of removing some unneeded functionality from the problematic server.

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Community Gaffer
Community Gaffer
Posts: 12,810
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Re: quarantine.plus.net down

Quote from: Bob
Going to do some digging to see what I can find out as it doesn't make sense to me to have things restricted by IP.

Problem 54713 has been raised to look into this.

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Beran
Grafter
Posts: 63
Registered: 31-07-2007

Re: quarantine.plus.net down

I'm unable to access the quarantine area at  http://quarantine.plus.net this morning. Is this just me, or is there a problem?
Community Veteran
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Re: quarantine.plus.net down

http://community.plus.net/forum/index.php/topic,72478.0.html
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)