cancel
Showing results for 
Search instead for 
Did you mean: 

Spam filter

x47c
Grafter
Posts: 878
Registered: 14-08-2009

Spam filter

Re: messages incorrectly flagged as spam
Could Plusnet please note that emails from the Gov's National Savings Dept
which come from the address outgoing@nsandi.com should NOT be flagged as spam - 'cos they are at present.
The messages are actually emails containing information relating to purchases made into the investor's account(s)
Thanks
6 REPLIES
Community Veteran
Posts: 38,213
Thanks: 908
Fixes: 54
Registered: 15-06-2007

Re: Spam filter

I have no idea why they are classed as spam but can I suggest adding the address to the white list.
Community Veteran
Posts: 26,345
Thanks: 600
Fixes: 8
Registered: 10-04-2007

Re: Spam filter

Do all users have access to this forum or have you just (as I suspect) hidden the topic from the OP?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Moderator
Moderator
Posts: 17,196
Thanks: 885
Fixes: 101
Registered: 11-01-2008

Re: Spam filter

Yes all users have access to this, if you log out you can still see it.
Will Moderate For Thanks
Community Veteran
Posts: 26,345
Thanks: 600
Fixes: 8
Registered: 10-04-2007

Re: Spam filter

Ah OK - I was a rather worried as it is in the Usergroup Discussion area.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 19,096
Thanks: 431
Fixes: 21
Registered: 31-08-2007

Re: Spam filter

All users have always had access to this board Smiley
Otherwise I'd be moaning Wink
Community Veteran
Posts: 26,345
Thanks: 600
Fixes: 8
Registered: 10-04-2007

Re: Spam filter

Renaming this forum to just "Email" and moving it to be a child forum of Community Support is long overdue.
What's happened to the much much talked about reorganisation?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)