I have just received an e-mail purportion to come from (Plus Net customer support email@example.com ) telling me about Ironport & the changes to spam, but i found this message in the Spam folder! Is this an own goal or is it not actually from Plus Net? Cheers Les
Hi Les, The notification emails were sent from firstname.lastname@example.org but we haven't sent any for almost a week now What was the date of the email you received and are you able to forward me a copy (complete with headers)? During each send I also copied a test Plusnet account into the dataset - None of the emails that were sent to that were identified as [-SPAM-] so at the moment I'm a little confused!
Bob Pullen Plusnet Products Team If I've been helpful then please give thanks ⤵