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Outgoing Exchange Email Broken by IronPort ?

blackbox
Newbie
Posts: 3
Registered: 26-01-2009

Outgoing Exchange Email Broken by IronPort ?

I’m running an Exchange 2003 system and use relay.plus.net as an SMTP connector to deliver all mail. Everything was working fine at the start of last week but now I find all outgoing mail fails to be delivered.  If I run wireshark on our mail server I can see the SMTP traffic and it all look fine, but the mail never arrives at the destination – it seems as though  it’s being silently dropped by the mail relay.
As you may imagine, not being able to send email from our exchange Server is a disaster for us.  I’ve not changed anything on our mail server for months, so does anybody have any thoughts as to a link with IronPort ?
I’d really appreciate any ideas people may have ?
Thanks in advance,
David

5 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 17,624
Thanks: 610
Fixes: 158
Registered: 05-04-2007

Re: Outgoing Exchange Email Broken by IronPort ?

Hi David,
Is there any chance you can obtain the headers of an email that went through *before* you started having these issues?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
blackbox
Newbie
Posts: 3
Registered: 26-01-2009

Re: Outgoing Exchange Email Broken by IronPort ?

Hi Chris
Thank you for your prompt reply – it’s really appreciated.
Is there a way I can send the header to you without publishing it on this forum (so I can avoid putting my email address on a public forum to be harvested by spammers).
David
Moderator
Moderator
Posts: 17,191
Thanks: 883
Fixes: 101
Registered: 11-01-2008

Re: Outgoing Exchange Email Broken by IronPort ?

Send a PM, either from my messages on the menu bar or the little icon under Chris' name.
Will Moderate For Thanks
Plusnet Help Team
Plusnet Help Team
Posts: 17,624
Thanks: 610
Fixes: 158
Registered: 05-04-2007

Re: Outgoing Exchange Email Broken by IronPort ?

Yep, as Adiewoo says you can PM it to me by clicking the icon under my name.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
blackbox
Newbie
Posts: 3
Registered: 26-01-2009

Re: Outgoing Exchange Email Broken by IronPort ?

Thanks guys - header now sent.