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National Lottery e-mail treated as SPAM

Community Veteran
Posts: 3,364
Thanks: 15
Registered: 06-04-2007

National Lottery e-mail treated as SPAM

This problem seems to have just started since March 24th.
Senderbase seems to say the message should be OK though. Sad
http://www.senderbase.org/senderbase_queries/detailhost?search_string=play.national-lottery.co.uk
Yes, I know I could try to whitelist it.
SW.
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9 REPLIES
Community Veteran
Posts: 18,519
Thanks: 182
Registered: 12-08-2007

Re: National Lottery e-mail treated as SPAM

I get the same problem.  Do the 'spam' and 'not spam' buttons work anymore?
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: National Lottery e-mail treated as SPAM

see this one and make your mind up http://community.plus.net/forum/index.php/topic,75541.0.html  or this one as well http://community.plus.net/forum/index.php/topic,75503.0.html  both this week asking the same
Community Veteran
Posts: 3,364
Thanks: 15
Registered: 06-04-2007

Re: National Lottery e-mail treated as SPAM

After a few weeks of National Lottery messages getting through, they are no SPAM again.
See header below, any header experts reading this could tell me why this one is SPAM?
Quote
Return-path: <play@play.national-lottery.co.uk>
Envelope-to: me@plusnet.com
Delivery-date: Fri, 24 Apr 2009 12:25:57 +0100
Received: from [212.159.7.34] (helo=mx.ptn-ipin02.plus.net)
    by pih-inmx01.plus.net with esmtp (PlusNet MXCore v2.00) id 1LxJXY-000662-5y
    for me@plusnet.com; Fri, 24 Apr 2009 12:25:56 +0100
Authentication-Results: mx.ptn-ipin02.plus.net; dkim=neutral (message not signed) header.i=none
Received-SPF: None identity=pra; client-ip=195.190.132.136;
    receiver=mx.ptn-ipin02.plus.net;
    envelope-from="play@play.national-lottery.co.uk";
    x-sender="play@play.national-lottery.co.uk";
    x-conformance=sidf_compatible
Received-SPF: None identity=mailfrom; client-ip=195.190.132.136;
    receiver=mx.ptn-ipin02.plus.net;
    envelope-from="play@play.national-lottery.co.uk";
    x-sender="play@play.national-lottery.co.uk";
    x-conformance=sidf_compatible
Received-SPF: None identity=helo; client-ip=195.190.132.136;
    receiver=mx.ptn-ipin02.plus.net;
    envelope-from="play@play.national-lottery.co.uk";
    x-sender="postmaster@mail.play.national-lottery.co.uk";
    x-conformance=sidf_compatible
X-SBRS: 2.9
X-IronPort-Anti-Spam-Filtered: true
X-IronPort-Anti-Spam-Result: Av//AGs+8UnDvoSIgWdsb2JhbACBL3gUGCKIdIIHFgGEVoJDgSoBAQsJCgcTBalXEgUCAQMEkByCLwEKBgEBBEJsBYgN
X-IPAS: Level1
X-IronPort-AV: E=McAfee;i="5300,2777,5594"; a="79157918"
X-IronPort-AV: E=Sophos;i="4.40,240,1238972400";
    d="scan'208,217";a="79157918"
Received: from mail.play.national-lottery.co.uk ([195.190.132.136])
    by mx.ptn-ipin02.plus.net with SMTP; 24 Apr 2009 12:25:55 +0100
To: me@plusnet.com
Message-Id: <20090424112555.FB5C.705542-9554@play.national-lottery.co.uk>
Date: Fri, 24 Apr 2009 11:25:55 +0000 (GMT)
From: The National Lottery <play@play.national-lottery.co.uk>
Content-Return: allowed
X-Mailer: CME-V6.5.4.0; camelot
MIME-Version: 1.0
Content-Type: multipart/alternative;
    boundary="----=_NextPart_308_033_780B2A7E.01C9C4C6"
X-pn-pstn: Spam 1
X-PN-Virus-Filtered: by PlusNet MXCore (v5.00)
X-PN-Spam-Filtered: by PlusNet MXCore (v5.00)
Subject: =?UTF-8?Q?Think=20Lotto=21=20It=27s=20an=20est=2E=20=C2=A37=2E5=20?=
    million Rollover jackpot!

SW.
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Community Veteran
Posts: 18,519
Thanks: 182
Registered: 12-08-2007

Re: National Lottery e-mail treated as SPAM

Yes, I've found them in spam as well.
Community Gaffer
Community Gaffer
Posts: 12,799
Thanks: 630
Fixes: 62
Registered: 04-04-2007

Re: National Lottery e-mail treated as SPAM

Quote from: artmo
I get the same problem.  Do the 'spam' and 'not spam' buttons work anymore?

That depends on whether or not the email hits one of the newly built inmx servers. If it does then the message will be forwarded to IronPort's spam training addresses. If it doesn't then the email won't be forwarded anywhere (apart from to a black hole).
Have either of you got the 'Discard Obvious Spam' option enabled in your Manage My Mail settings? I receive these National Lottery emails too but at the moment they're configured to go to a non-PN email addy.

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 18,519
Thanks: 182
Registered: 12-08-2007

Re: National Lottery e-mail treated as SPAM

Yes I have it enabled Bob.
Community Veteran
Posts: 3,364
Thanks: 15
Registered: 06-04-2007

Re: National Lottery e-mail treated as SPAM

I do not have that setting enabled.
SW.
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Community Veteran
Posts: 3,364
Thanks: 15
Registered: 06-04-2007

Re: National Lottery e-mail treated as SPAM


For a few weeks it has been better, now it is trapping them again this week.
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Community Veteran
Posts: 18,519
Thanks: 182
Registered: 12-08-2007

Re: National Lottery e-mail treated as SPAM

I'm getting them OK at present.