No longer staff.. Still happy to help!

TheGhostOfOskar · ‎21-01-2020

Hey,

OskarPapa here - Having left Plusnet for greener pastures, I've had my staff account retired.

As my former colleagues are currently swamped due to process changes you may notice responses taking a bit longer than usual and so whilst I'm certainly no Gandalf, please don't hesitate to get in touch for general tech support and I'll get back to you when I can!

Just bear in mind that I no longer have access to PN systems, so it'll have to be VERY general tech help!

Oskar.

Townman · ‎22-08-2007

Hi OP,

Welcome to the outside world!!

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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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198kHz · ‎30-07-2008

@TheGhostOfOskar wrote:
...whilst I'm certainly no Gandalf...

There's no one quite like Gandalf! 🤔 hey - there could be a song there...😉

...please don't hesitate to get in touch for general tech support and I'll get back to you when I can!

A fine gesture - well played sir. 🙂

Murphy was an optimist
FTTC 40/10 Billion 8800NL
BT technician (Retired)

TheGhostOfOskar · ‎21-01-2020

Aha.

There're 100% songs about Gandalfs technical wizardry!

Still weird not having my prestigious 'Staff' tag but it's good to be back online!

Gandalf · ‎21-04-2017

I don't like ghosts, they're too spooky.

Ohsies Heysies.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.

Anoush Mortazavi
Plusnet

TheGhostOfOskar · ‎21-01-2020

I mean, I'd sooner a ghost that's tech trained help me than nobody who's trained in nothing...

But maybe that's just me...

LordFoul · ‎06-08-2018

Great to hear from you, @TheGhostOfOskar. Hope you're well, you're certainly missed here!

TheGhostOfOskar · ‎21-01-2020

I'm really really good thank you mate!!

What with WFH etc coming on here entirely took a backburner so I am sorry for the delay!

Hope you guys are all well!!

LordFoul · ‎06-08-2018

No worries @TheGhostOfOskar, glad to hear you're still around! Yup, we're all working from home and keeping everything going in the Plusnet way. Give a prod to say hi to @Dumbledore, he's another missed soul here and not just on the forum!

Take care.

Townman · ‎22-08-2007

Oh when did @Dumbledore go?

Did he go in the same direction as @TheGhostOfOskar ?

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click This fixed my problem

LordFoul · ‎06-08-2018

@Dumbledore was a pioneer who left us all in his wake, so to speak @Townman! He left for those shores before @TheGhostOfOskar so really the direction was for all left behind to follow - LF

Alex · ‎05-04-2007

Good luck with pastures new @TheGhostOfOskar hope it all goes well.

Sorry to see you left PlusNet but it is good you'll still be hanging around here.

You managed to escape finally 😛