Hi guys! (Intro)
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Hi guys! (Intro)
06-08-2018 3:02 PM
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My name is Lewis, started working on In-life Technical Support in 2013. Shortly after moved to the faults team.
During my time on technical support I also gained TV (YouView) training and have a good understanding of the system.
Let me know if you need assistance with any issues as I will find an answer.
Most of my spare time is used making bass music and gaming (CSGO, Rainbow 6: Siege & Overwatch)
Re: Hi guys! (Intro)
06-08-2018 3:42 PM
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Hi Jubby
Welcome to the forum. Hope you enjoy your time here
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Hi guys! (Intro)
06-08-2018 3:47 PM
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Re: Hi guys! (Intro)
06-08-2018 9:06 PM
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Re: Hi guys! (Intro)
07-08-2018 5:06 PM
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Re: Hi guys! (Intro)
08-08-2018 12:42 PM
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Hi Lewis,
A warm welcome to the forums. Sounds like to bring a key skill to the team, which I know will be highly valued … know anything much about the mail services?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Hi guys! (Intro)
08-08-2018 4:50 PM
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Hi @Townman,
Thank you!
Yes, hoping my experience will come in handy and helpful. I know the logistics of our mail services and how to trouble-shoot email issues however, I'm no network administrator.
Personally, I have used Microsoft services all my technical life which uses little to no in-depth configuration for ease of use.
Re: Hi guys! (Intro)
10-08-2018 8:52 PM
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Indeed MS does make things easy (not like a cornered rattle snake as some systems are) but get under the covers and there's quite a bit of fiddling available which can cause issues.
Historically the email space has been a bit of a skills challenge … may be you can help fill the gaps?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Hi guys! (Intro)
11-08-2018 12:05 AM
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Hi Lewis and welcome to the madhouse team
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Hi guys! (Intro)
11-08-2018 9:18 AM
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