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Helloo :)

SarahStewart
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 121
Fixes: 6
Registered: ‎25-11-2016

Helloo :)

‎30-11-2016 4:48 PM

Hey Everyone,
I'm Sarah, I've been working here at LIFE for almost 6 months now on Live Chat and Social Media. Now we're Plusnet I'm looking forward to chatting to all you lovely Plusnet folks! Onwards and Upwards Smiley 

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Darkfire
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 699
Fixes: 30
Registered: ‎17-10-2015

Re: Helloo :)

‎30-11-2016 4:50 PM

Welcome to Plusnet Smiley we promise we're a nice bunch of people

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Mav
Moderator
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Registered: ‎06-04-2007

Re: Helloo :)

‎01-12-2016 6:06 AM

Another new face... a very warm welcome, Sarah.

 

Deep down we are a nice bunchWink

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

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St3
Aspiring Champion
Posts: 2,614
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Registered: ‎13-07-2012

Re: Helloo :)

‎04-12-2016 3:32 PM - edited ‎04-12-2016 3:33 PM

Im nice but im not sure about those other 2 above me, Welcome Wink 

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Townman
Superuser
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Posts: 23,012
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Re: Helloo :)

‎12-12-2016 10:03 PM

Hello and Welcome!

I've been off the boards for awhile, so who / what's LIFE?  Is that some party PN has acquired to deliver the mobile phone service?

Being mad is not essential, but some level of insanity helps around here!

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

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Anoush
Aspiring Hero
Posts: 2,568
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Registered: ‎22-08-2015

Re: Helloo :)

‎12-12-2016 10:08 PM

Welcome @SarahStewart Grin

 

Pretty much, @Townman Life Mobile has now become part of the Plusnet brand. Welcome back, btw. Smiley

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button
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quickbrew
Rising Star
Posts: 92
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Registered: ‎30-01-2017

Re: Helloo :)

‎10-02-2017 3:22 AM

Very pleased to meet you SarahStewart,

I am Quickbrew, a 70 year old disabled pensioner whose family lovingly call 'Grumpy'. (I am not really unless treated like an idiot 😊)

I have jumped ship from Sky ADSL2+ to Plusnet's FTTC having had various ISPs' going right back to the days of Telewest and Freeserve. Been told by email I am going live on valentine's day but there are many posts on the community suggesting fulfilment of this advisement is unlikely - I am not one to prejudge a relationship with Plusnet before it has started so I hope all the negative posts are wrong.

Hope I don't need to get to know you and your coleagues too well or too often.

I am reassured by your and the other introductions that all the negative posts are down to the human trend of being quick to complain and all to slow to praise.

I trust my comments for the future will all be the latter.

Best wishes 😊📞
A pessimist sees the difficulty in every opportunity.
An optimist sees the opportunity in every difficulty.
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