Good morning!
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- Re: Good morning!
Good morning!
13-04-2020 10:19 AM
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Hi guys, I'm Jess. I've been working in the high level complaints department since June last year and just made the move to Social Media.
I'd like to think I've accrued a wonderful array of knowledge about Billing and Technical Support, and I'm more than happy to help if you need anything!
Re: Good morning!
13-04-2020 10:28 AM
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Welcome Jess,
High level complains department - well you'll get on with some of the posts on here. 😀
Sorry, I am being a bit sarcastic, but I am sure you'll be fine.
Re: Good morning!
on 14-04-2020 11:45 AM - last edited on 14-04-2020 11:49 AM by dvorak
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@Alex wrote:
Sorry, I am being a bit sarcastic, but I am sure you'll be fine.
No need to apologise at all Alex! If my experience within Complaints is able to help those here, I'm more than happy to be here and offer that help.
I appreciate the warm welcome, sarcasm and all! 😂
Moderators Note: Full quote of preceding post tweaked.
Re: Good morning!
11-05-2020 11:21 AM
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Hi Jess,
A warm welcome to the social team and the forums ... that's a brave forum name though!! At times, staff have to suck up a lot of grief here! 😥
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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