Good morning!

[#1]

Hi guys, I'm Jess. I've been working in the high level complaints department since June last year and just made the move to Social Media.

I'd like to think I've accrued a wonderful array of knowledge about Billing and Technical Support, and I'm more than happy to help if you need anything!

[#2]

Welcome Jess,

High level complains department - well you'll get on with some of the posts on here. 😀

Sorry, I am being a bit sarcastic, but I am sure you'll be fine.

[#3]

---

@Alex wrote:

Sorry, I am being a bit sarcastic, but I am sure you'll be fine.

---

No need to apologise at all Alex! If my experience within Complaints is able to help those here, I'm more than happy to be here and offer that help.

I appreciate the warm welcome, sarcasm and all! 😂

Moderators Note: Full quote of preceding post tweaked.

[#4]

Hi Jess,

A warm welcome to the social team and the forums ... that's a brave forum name though!!  At times, staff have to suck up a lot of grief here! 😥