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withold my number/ex directory

slim6310
Newbie
Posts: 3
Registered: ‎02-02-2011

withold my number/ex directory

hi can someone help?Huh
im a new customer and when i signed up i requested to be ex directory and have my number witheld and was told this would be done as soon as my line was made active, it has been active a couple of weeks now and still my number is available and number shows when i call out.
how can i get this sorted????Huh
3 REPLIES 3
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,935
Thanks: 624
Fixes: 175
Registered: ‎27-04-2007

Re: withold my number/ex directory

Quote
how can i get this sorted?

I've raised a support ticket with our provisioning team we'll take it from there for you and reply ASAP.
Apologies for your service not being configured in the way you asked.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
slim6310
Newbie
Posts: 3
Registered: ‎02-02-2011

Re: withold my number/ex directory

thats great thanks
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,935
Thanks: 624
Fixes: 175
Registered: ‎27-04-2007

Re: withold my number/ex directory

No problem, for future reference the best way to contact us about things like this is to raise a ticket here: http://contactus.plus.net

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team