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voicemail

sacha100
Grafter
Posts: 25
Thanks: 2
Registered: 30-12-2017

voicemail

Hi is it possible for my Voice mail to be switched off please, I did not activate it or requested it be switched on and have only today noticed that I had messages on the service.

I have my own answer machine so the plusnet voicemail service is not required.

Many thanks.
5 REPLIES
Kdog
Rising Star
Posts: 86
Thanks: 48
Fixes: 5
Registered: 26-01-2018

Re: voicemail

Just give cs a call. It can be taken off though it takes a few days. Same happened with me-our lass works from home and the company she works with doesn't allow you to have voicemail on your line. It gets put on automatically on the BT end with any line with it as its a free service they assume you'll want.
sacha100
Grafter
Posts: 25
Thanks: 2
Registered: 30-12-2017

Re: voicemail

Thanks just seen that this can be done in the control panel now. just got to wait up to 3 days for5 it to be switch off.

Plusnet Help Team
Plusnet Help Team
Posts: 8,965
Thanks: 2,822
Fixes: 444
Registered: 21-04-2017

Re: voicemail

It's usually a lot quicker than the quoted 3 working days to add or remove call features.

I can see it's been removed 20 minutes later. Thumbs Up

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
sacha100
Grafter
Posts: 25
Thanks: 2
Registered: 30-12-2017

Re: voicemail

yep blinked and it was done, first class service plusnet keep up the good work.
Plusnet Help Team
Plusnet Help Team
Posts: 382
Thanks: 86
Fixes: 16
Registered: 22-01-2018

Re: voicemail

Hello @sacha100

 

Fantastic, please get back to us if you need any further assistance.

If this post resolved your issue please click the 'This fixed my problem' button
 SammyM
 Plusnet Help Team