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unable to buy caller display

mccoll2u
Grafter
Posts: 41
Registered: ‎02-07-2011

unable to buy caller display

Hi there having a little issue with purchasing caller display when i select it it tells me there was a problem and to contact customer services so i do and there stumped to has anyone else had this issue ?
4 REPLIES 4
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,960
Thanks: 628
Fixes: 176
Registered: ‎27-04-2007

Re: unable to buy caller display

I've just checked your account and I can see that you have a phone fault open, that may well be preventing us from ordering call features for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: unable to buy caller display

Hi mccoll2u,
I've just performed some maintenance on your account. Try again in about 30 minutes and it should be fine.
Jojo Smiley
mccoll2u
Grafter
Posts: 41
Registered: ‎02-07-2011

Re: unable to buy caller display

Thank you Jojo your magic touch does it again problem solved  Cheesy
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: unable to buy caller display

Ah good news, glad it's sorted Smiley