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transfer phone number when moving house

FIXED
D-good
Interested
Posts: 2
Thanks: 1
Registered: ‎06-06-2019

transfer phone number when moving house

I wish to transfer my landline phone number please when I move house.

I am currently on –

Exchange name:        Broseley

Exchange code:          WNBRS

 

And the new house is

Exchange name:        Stirchley

Exchange code:          WNSTI

 

Both are 01952 area codes

Please can someone confirm if it is possible?

5 REPLIES 5
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,180
Thanks: 9,157
Fixes: 1,474
Registered: ‎21-04-2017

Re: transfer phone number when moving house

Fix

Thanks for getting in touch.

As far as I'm aware I'm afraid it's not possible to transfer telephone numbers between exchanges even though the area code may be the same. Apologies for any inconvenience or disappointment caused.

Let us know if you have any further queries though.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,180
Thanks: 9,157
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Registered: ‎21-04-2017

Re: transfer phone number when moving house

@D-good Having said that could you PM me your full new address and I’ll find out definitively from Openreach. Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,180
Thanks: 9,157
Fixes: 1,474
Registered: ‎21-04-2017

Re: transfer phone number when moving house

Thanks for your private message @D-goodJust for visibility/clarity I'm posting here, I've double checked and I'm afraid we're not able to transfer a telephone number in these types of situations.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
D-good
Interested
Posts: 2
Thanks: 1
Registered: ‎06-06-2019

Re: transfer phone number when moving house

No problem
Thanks for help anyhow
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,180
Thanks: 9,157
Fixes: 1,474
Registered: ‎21-04-2017

Re: transfer phone number when moving house

Not a problem, if you need any further help feel free to let us know

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team