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transfer phone number when moving house

FIXED
D-good
Newbie
Posts: 2
Thanks: 1
Registered: ‎06-06-2019

transfer phone number when moving house

I wish to transfer my landline phone number please when I move house.

I am currently on –

Exchange name:        Broseley

Exchange code:          WNBRS

 

And the new house is

Exchange name:        Stirchley

Exchange code:          WNSTI

 

Both are 01952 area codes

Please can someone confirm if it is possible?

5 REPLIES 5
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: transfer phone number when moving house

Fix

Thanks for getting in touch.

As far as I'm aware I'm afraid it's not possible to transfer telephone numbers between exchanges even though the area code may be the same. Apologies for any inconvenience or disappointment caused.

Let us know if you have any further queries though.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
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Registered: ‎21-04-2017

Re: transfer phone number when moving house

@D-good Having said that could you PM me your full new address and I’ll find out definitively from Openreach. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
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Registered: ‎21-04-2017

Re: transfer phone number when moving house

Thanks for your private message @D-goodJust for visibility/clarity I'm posting here, I've double checked and I'm afraid we're not able to transfer a telephone number in these types of situations.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
D-good
Newbie
Posts: 2
Thanks: 1
Registered: ‎06-06-2019

Re: transfer phone number when moving house

No problem
Thanks for help anyhow
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: transfer phone number when moving house

Not a problem, if you need any further help feel free to let us know

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet