"Your phone line is being taken over" - WHIT?!
I've received and email with the below (redacted personal info) anyone else seeing this or has my line simply fell foul of a Plusnet error or automated system.
Safe to say I'm not moving or have carried out any actions on my account.
Should point out the next paragraph under this points out telephone numbers that I'm not familar with telling me to call them if this is in error.
Stinks to high hell of a breach or phishing scam in the worst case, best case it really is a Plusnet cockup.
Will call the main sales number tomorrow but keen to hear if this is me being slightly neurotic.
Cheers
J
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Your phone line is being taken over
Here's what you need to know
Hello NAME,
Account username: USERACCOUNT
Phone number affected: 01nnnnnnnnn
Another service provider has told us that someone wants to take over the above line at (REMOVED ADDRESS) on 13th November 2015. This usually means that you're moving to a new home, or someone is moving into your property.
Your Plusnet phone service will be affected by this order. If you have an alarm, medical alerting system, CCTV or any other services connected to your phone line you'll need to speak to the supplier as these will be stopped when your line is taken over.
Safe to say I'm not moving or have carried out any actions on my account.
Should point out the next paragraph under this points out telephone numbers that I'm not familar with telling me to call them if this is in error.
Stinks to high hell of a breach or phishing scam in the worst case, best case it really is a Plusnet cockup.
Will call the main sales number tomorrow but keen to hear if this is me being slightly neurotic.
Cheers
J
================================================================
Your phone line is being taken over
Here's what you need to know
Hello NAME,
Account username: USERACCOUNT
Phone number affected: 01nnnnnnnnn
Another service provider has told us that someone wants to take over the above line at (REMOVED ADDRESS) on 13th November 2015. This usually means that you're moving to a new home, or someone is moving into your property.
Your Plusnet phone service will be affected by this order. If you have an alarm, medical alerting system, CCTV or any other services connected to your phone line you'll need to speak to the supplier as these will be stopped when your line is taken over.
