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"Non-inclusive calls"

Javert
Grafter
Posts: 241
Registered: ‎06-04-2008

"Non-inclusive calls"

I’ve just returned to PlusNet – which seemed to “tick all the boxes” for my broadband requirement.  However, there was an added bonus – Homephone – which I plan to subscribe to later in the year when my current contract with BT ends.
Looking through all the information available on this site, I perused the “Call Tariffs” pages – and there noticed the words “4.5p set up fee on non-inclusive calls”.  Can anyone explain what the phrase “non-inclusive” means?
The package I was planning to have is the “Evening & Weekends” – but need to understand the terminology, so that I can decide whether it’s as good as scheme as I originally thought.
Thanks
9 REPLIES 9
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: "Non-inclusive calls"

the free calls are in the range 01, 02, 03  and 0800 0500,  - 0845, 0870 and mobiles are paid as are premium rate
The call time limit is 59min 59sec, then you pay
see http://www.saynoto0870.com/ to convert to normal nos  Smiley
paulby
Grafter
Posts: 1,619
Thanks: 1
Registered: ‎26-07-2007

Re: "Non-inclusive calls"

Non-inclusive calls are anything outwith your package.
In other words, for the Evening and Weekend package that you're looking at, a non-inclusive call would be a call to an 01, 02 or 03 number outwith 18:00-08:00 Mon-Fri and 18:00 Fri - 08:00 Mon. Non-inclusive calls are also calls to mobiles, 0845, 0870, 118xxx, 09xxx etc. (i.e. anything that isn't 01,02,03).
The 4.5p connection charge (6p on BT) is applied to these "non-inclusive" calls.   You don't get charged the 4.5p connection cost for calls made to 01, 02 and 03 at evenings and weekends.
If an inclusive call (i.e. an 01,02 or 03 call made during the evening or at the weekend on the E+W package) goes over an hour you are not charged the 4.5p but are charged per minute for the time over an hour (same as with BT).
The same scenario applies to the Anytime+ package except that 01, 02 and 03 calls are inclusive 24/7.
Calls to 0800, 0500 and 0808 are always free.
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: "Non-inclusive calls"

Quote
In other words, for the Evening and Weekend package that you're looking at, a non-inclusive call would be a call to an 01, 02 or 03 number outwith 18:00-08:00 Mon-Fri and 18:00 Fri - 08:00 Mon. Non-inclusive calls are also calls to mobiles, 0845, 0870, 118xxx, 09xxx etc. (i.e. anything that isn't 01,02,03).

Your first para looks muddled and incorrect Crazy
it could be your word outwith, which is a Scots or northern word not used by us southerners
paulby
Grafter
Posts: 1,619
Thanks: 1
Registered: ‎26-07-2007

Re: "Non-inclusive calls"

Nope - it's correct  Wink
Form PN's website under "Stuff you need to know" Note 1:
"Evening and weekends product included calls are to standard UK landline numbers beginning with 01, 02 & 03. Evenings: 18:00-08:00 Mon-Fri. Weekends: 18:00 Fri - 08:00 Mon.
Therefore, non-inclusive calls are calls outwith those times.
Edit:
Quote
which is a Scots or northern word not used by us southerners

Could have something to do with me being Scottish Cheesy
For the benefit of you southerners:  outwith = not within, outside  Smiley
Definition
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: "Non-inclusive calls"

yes it threw me I had to look in the large Oxford Dictionary to find
outwith /"aUtwIT/ prep. & adv. Chiefly Sc. & north.
ME. [f. OUT adv. + WITH prep.]
A prep.
1 Of position: outside of, beyond. ME.
2 Of motion: out of, away from. LME.
1 Stornoway Gazette The..use of the games hall outwith school hours.M. HUNTER My country’s history is largely unfamiliar to those outwith her borders.Independent Any such decision was..outwith the protection of section 41.
B adv. 1 Of position: on the outside, out of doors. ME.  Cheesy
Strat
Moderator
Moderator
Posts: 31,305
Thanks: 3,881
Fixes: 565
Registered: ‎14-04-2007

Re: "Non-inclusive calls"

I had never heard the term until joining this forum Embarrassed
You learn a little something new every day Smiley
Windows 10 Firefox 105.0.1 (64-bit)
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: "Non-inclusive calls"

also, not knocking but the Firefox spell checker doesn't recognize it
Strat
Moderator
Moderator
Posts: 31,305
Thanks: 3,881
Fixes: 565
Registered: ‎14-04-2007

Re: "Non-inclusive calls"

Mine does because I educated it a while ago.
Windows 10 Firefox 105.0.1 (64-bit)
Javert
Grafter
Posts: 241
Registered: ‎06-04-2008

Re: "Non-inclusive calls"

Thanks for the replies – much appreciated.  I did wonder if the term meant what you’ve shown it to mean.  I’m trying to find the “best deal” – but most companies appear to add a charge for the connection on top of the actual call charge.  It’s “ma Scottish ancestry” (I’m a quarter-Scots on the maternal side) coming to the fore - and I have a lot of bawbees to look after!  Cheesy
John