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poor service
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poor service
29-07-2019 5:50 PM
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can anyone please tell me why its took a 5 days to speak to a manager and still waitin I might add, bout the 180 quid they took from my bank when my bill is only suppsed to b 38 plus discount, dishusting is the words I would use to describe plusnet and there customer services or lack of them
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Re: poor service
29-07-2019 6:55 PM
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Hi @ yamyamsam007,
I'm sincerely sorry to read that you have not received a manager callback, this is not the Customer Support we expect any customers to experience.
Please can you leave me a PM of when you are free for a chat along with a prefer number to catch you.
Thanks.
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