Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
phone service enquiry
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- phone service enquiry
phone service enquiry
03-04-2012 11:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
ok so im interested in moving my phone service and line rental to plusnet and just wanted to check first the best way to go about this.
can i make the order and tell bt once i am up and running with plusnet that i want my bills to stop with them? i didnt want to cancel with bt and have them cut the whole line etc
is the phone service contract monthly like the broadband? i wanted to choose the anytime service for £3.50
can i make the order and tell bt once i am up and running with plusnet that i want my bills to stop with them? i didnt want to cancel with bt and have them cut the whole line etc
is the phone service contract monthly like the broadband? i wanted to choose the anytime service for £3.50
Message 1 of 5
(1,237 Views)
4 REPLIES 4
Re: phone service enquiry
03-04-2012 2:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
Yes, home phone is on a monthly contract. Technically you should be able to signup to our package first without having to inform BT but I do still advise people to do so just to make sure any potential loose ends relating to billing are tied up properly.
Let me know if you have any other questions.
Yes, home phone is on a monthly contract. Technically you should be able to signup to our package first without having to inform BT but I do still advise people to do so just to make sure any potential loose ends relating to billing are tied up properly.
Let me know if you have any other questions.
Message 2 of 5
(338 Views)
Re: phone service enquiry
03-04-2012 3:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ok thanks the only other question was could I have it so I get billed on 1st of each month with my broadband in one bill?
Message 3 of 5
(338 Views)
Re: phone service enquiry
03-04-2012 4:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
The phone will be billed on the same date as your broadband by default
If it goes live halfway through the month for example you'll pay a pro rata fee to cover the time before your next billing date, and then the regular fees will be taken with your broadband subscription as normal.
The phone will be billed on the same date as your broadband by default

If it goes live halfway through the month for example you'll pay a pro rata fee to cover the time before your next billing date, and then the regular fees will be taken with your broadband subscription as normal.
Message 4 of 5
(338 Views)
Re: phone service enquiry
03-04-2012 4:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ok thanks that's answered all my questions.
Message 5 of 5
(338 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page