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phone not ringing?

Aspiring Pro
Posts: 168
Thanks: 30
Fixes: 5
Registered: ‎10-12-2016

phone not ringing?

my house phone does not ring although you can pick it up as if its SUPPOSED to be ringing and can ring out

 

I know the first solution wold be to try another house phone... but i dont have this option unfortunately

 

and just wondered if someone cuould check my side before i buy a new house phone

thanks

3 REPLIES 3
Aspiring Pro
Posts: 123
Thanks: 45
Fixes: 7
Registered: ‎20-04-2016

Re: phone not ringing?

You can do it yourself here https://www.plus.net/help/phone/phone-line-troubleshooting/

I think you will need to try with another phone though to rule out your equipment.

Pro
Posts: 344
Thanks: 88
Fixes: 2
Registered: ‎27-09-2013

Re: phone not ringing?

Unless there is a fault showing on the line it needs to be tested from your end, is it possible to borrow a phone and plug it into the test socket? 

Regards 

 

Aspiring Pro
Posts: 168
Thanks: 30
Fixes: 5
Registered: ‎10-12-2016

Re: phone not ringing?

I don't have friends nearby (closest is 15 miles away) , don't drive, I don't really speak to my neighbour as we have issues

so cant borrow a neighbours, maybe on up the street, but its a bit of an ask to someone you pass and say hello too every other day with quick 10 second chats...

all I can do is buy one and see if it works? if I ring the number by mobile, if I pick up I will be there- it just doesn't ring (the house phone but there seemed to be a connection?

thus possibly making iit sound like my equipment