phone + broadband new customer

[#1]

I have now placed an order to restart the stopped line at your property and this will be complete on 26/11/2015. As soon as the phone line is active we can then place your broadband order, which will take a further 5 working days to complete.
Does that mean the broadband should be working by Thursday when the engineer comes through?

[#2]

Hi oladimeji001, welcome to the forums!
I've checked your account for you and unfortunately it looks like there has been a delay in placing your broadband order. I do sincerely apologise for this delay and for any inconvenience this may cause.
Your order is now progressing and is expected to complete on 08/12/15 any time up until midnight.
As you have signed up for ADSL, an engineer will not be required to activate the service.

[#3]

Nope, it takes another 12 days to get broadband once the engineer has been.