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personal greeting stopping changeover?

kenrichy
Newbie
Posts: 9
Registered: ‎05-02-2013

personal greeting stopping changeover?

I am in the process of changing provider from Plusnet. I received a text from my new provider which reads "We have been unable to provide you a service at present due to a personal greeting on your line. Please may we ask you to contact your current supplier and ask for 1571PG to be removed."
Can anybody here help me out with this in any way?
Thanks
1 REPLY 1
HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,192
Thanks: 1,449
Fixes: 255
Registered: ‎25-03-2015

Re: personal greeting stopping changeover?

You should be able to remove voicemail Here usually takes anywhere between a few minutes and 1 working day Wink
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional