Eh ? You posted two new duplicate posts when you already have a post open with a complaint. If you keep all relevant information to one post people don't get confuddled. If the Moderators had wanted to sweep you under the carpet they would have removed your posts (rather than locking them) and banned your from posting.
I posted again as after promise after promise and 17 phonecalls over a month .. no-has bothered to reply despite them having ALL my details to investigate. AND how difficult can it be to look at only 2 accounts I have with them to see only one took a lot longer than the promised completion date. Its not rocket science for a company that deals in communications to either ring me or text me is is?
To Adam Walker WHY do you put so many obstacles in the customers way ? You asked me what I expected you to do.. well, COMPENSATION.. for the failed engineer visit, the 60 mile round trip I made and for the day taken off work !
