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no telephone line
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- Re: no telephone line
no telephone line
22-09-2014 6:00 PM
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Is there are issue with phone lines in the 01793 region?
Message 1 of 8
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7 REPLIES 7
Re: no telephone line
23-09-2014 9:25 AM
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Hi wiggo12,
We're not aware of any problems in your area at the moment.
What are the symptoms? Is you line just completely dead?
Matty
We're not aware of any problems in your area at the moment.
What are the symptoms? Is you line just completely dead?
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Message 2 of 8
(563 Views)
Re: no telephone line
23-09-2014 6:23 PM
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No line at all. I've taken the plug out etc. The issue is now being looked into. Not happy though as not able to make or receive calls and no update apart from one email.
Message 3 of 8
(563 Views)
Re: no telephone line
24-09-2014 10:00 AM
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Hi,
I'm sorry to hear this.
I'll make sure that someone looks into it and contacts you today.
Matty
I'm sorry to hear this.
I'll make sure that someone looks into it and contacts you today.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Message 4 of 8
(563 Views)
Re: no telephone line
24-09-2014 3:21 PM
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Day 3, no updates, no phone line, seriously not impressed.
Message 5 of 8
(563 Views)
Re: no telephone line
24-09-2014 3:57 PM
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Hi wiggo12,
I have just left you a voicemail.
We should be expecting an update on your line by 5pm tonight. If we don't hear anything from our suppliers, we will endeavour to chase them up tomorrow. I'm sorry that your services are down.
Matty
I have just left you a voicemail.
We should be expecting an update on your line by 5pm tonight. If we don't hear anything from our suppliers, we will endeavour to chase them up tomorrow. I'm sorry that your services are down.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Message 6 of 8
(563 Views)
Re: no telephone line
24-09-2014 4:40 PM
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Your voicemail is a very short and not very clear. All I got was a name....I assume that the update will be via e mail?
Thank you.
Thank you.
Message 7 of 8
(563 Views)
Re: no telephone line
24-09-2014 5:18 PM
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Hi,
Sorry if it was unclear, yes I will make sure an email update is provided.
Sorry if it was unclear, yes I will make sure an email update is provided.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Message 8 of 8
(563 Views)
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