no telephone line

[#1]

Is there are issue with phone lines in the 01793 region?

[#2]

Hi wiggo12,
We're not aware of any problems in your area at the moment.
What are the symptoms? Is you line just completely dead?
Matty

[#3]

No line at all. I've taken the plug out etc. The issue is now being looked into. Not happy though as not able to make or receive calls and no update apart from one email.

[#4]

Hi,
I'm sorry to hear this.
I'll make sure that someone looks into it and contacts you today.
Matty

[#5]

Day 3, no updates, no phone line, seriously not impressed.

[#6]

Hi wiggo12,
I have just left you a voicemail.
We should be expecting an update on your line by 5pm tonight. If we don't hear anything from our suppliers, we will endeavour to chase them up tomorrow. I'm sorry that your services are down.
Matty

[#7]

Your voicemail is a very short and not very clear. All I got was a name....I assume that the update will be via e mail?
Thank you.

[#8]

Hi,
Sorry if it was unclear, yes I will make sure an email update is provided.