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no phone line and no responses feeling unloved

marial
Not applicable
Posts: 1
Registered: ‎08-02-2013

no phone line and no responses feeling unloved

Hi I m a new customer my phone line was supposed to be connected by today but nothing is happening I still don't have a phone number and I can't get any update on progress. Online support is ignoring my questions and phoning I get crazy waiting times I frankly don't have time for.  Sad Help please?
2 REPLIES 2
mushy
Grafter
Posts: 182
Registered: ‎16-10-2012

Re: no phone line and no responses feeling unloved

Unfortunately the PN staff don't usual patrol the forum over the weekend and will probably pick this up on monday for you, probably the best solution is to give them a call.
current waiting times can be found here http://www.plus.net/supportpages.html?a=212
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: no phone line and no responses feeling unloved

I should hold off until tomorrow as the lines are probably overloaded because of the broadband glitch which has just been resolved