no landline!!

[#1]

I moved home last week and have had no broadband but did have a new landline until Thursday!!
I've been on hold for hours on my mobile & raised tickets too!
Please would someone from plusnet talk to me?

[#2]

Hi, sorry for the delay. I can see we've raised a fault and an engineer has been booked in for you for Wednesday morning, hope that gets things sorted for you.