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no dial tone

rogerjajowett
Newbie
Posts: 2
Registered: ‎26-09-2020

no dial tone

no dial tone three days help who do I need to contact
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Moderators Note: Personal information removed

3 REPLIES 3
Baldrick1
Moderator
Moderator
Posts: 11,618
Thanks: 5,166
Fixes: 415
Registered: ‎30-06-2016

Re: no dial tone

@rogerjajowett  Welcome to the forum.

First I would remove personal information from this public forum before your edit window closes..

Then follow the links in this troubleshooter and it should automatically report a fault. Some times it will say that it failed to complete the tests but still raise a fault ticket on your account. You can check this by logging in to your account and checking ticket. https://www.plus.net/help/phone/phone-line-troubleshooting/

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rogerjajowett
Newbie
Posts: 2
Registered: ‎26-09-2020

Re: no dial tone

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tinytaco
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 457
Fixes: 29
Registered: ‎30-03-2020

Re: no dial tone

Good afternoon @rogerjajowett I understand that you've spoken with Chris about an hour ago on the phone about amending the engineer appointment Smiley That team will be in touch once the engineer works has completed.

 Noor
 Plusnet Help Team