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no dial tone AGAIN

stk2008stk
Newbie
Posts: 3
Registered: ‎14-02-2022

no dial tone AGAIN

Hi

My landline has no dial tone again.

How can I go about getting it fixed?.

Thanks in advance Smiley

2 REPLIES 2
Mustrum
Community Veteran
Posts: 3,634
Thanks: 1,074
Fixes: 77
Registered: ‎13-08-2015

Re: no dial tone AGAIN

Why not try some troubleshooting and report a fault if needed?

https://www.plus.net/help/phone/ 

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,924
Thanks: 862
Fixes: 223
Registered: ‎27-04-2007

Re: no dial tone AGAIN

Hi @stk2008stk

 

I'm really sorry about the issue with your line and the disruption that must be causing, I'd be pretty annoyed if that kept happening to me!

 

I've just been looking into it and Openreach are dealing with known incident due to damage to the cabinet which your line connects to on it's way to the exchange. I've added details to a ticket on your account which you can check here: https://www.plus.net/wizard/?p=view_question&id=224570449

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team