new phone number

[#1]

Hi there
I've just joined. I wanted to ask if my phone service means I will get anew number as i do not want to bring the existing number with me?
Any help greatly appreciated
Helen

[#2]

Hi and welcome to the forums,
Generally speaking we will try to keep your number. However, as you don't want this, and you've already raised a ticket, we will ensure your number changes.
Tony

[#3]

Hi Tony
Thank you for the reply. Ill look forward to being assigned a new number.
What does "raising a ticket" mean?
Thank you.

[#4]

Hi,
Sorry, I'm being a bit "old skool" here. Tickets (or questions) are support requests raised on your account. You've raised 93463461 and
93463637 which our support team will pick up soon.
Tony

[#5]

Ah I understand now thanks.
Could you advise of new phone number when known'
Thank you

[#6]

Yes, we'll put it on the ticket for you.
However, when you get a dial tone, you can dial 17070 and your number will be read back to you.
Tony

[#7]

Hi there
Despite raising the issue of wanting a new number and raising a ticket, i was emailed to say id be keeping same number. Csn someone please investigate and ensure i get a new number and update me please?ls

[#8]

Hi,
I'm sorry this has happened. I'm going to take ownership of your ticket and ensure it changes when the order goes live.
Tony

[#9]

ThanksTony