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new phone line still not active
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new phone line still not active
13-06-2010 8:23 AM
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hey everyone i recently signed up to pn over a week ago,they told me my phone line would be on in 2-4 working days.I had to pay my initial by direct debit as i havent got a debit card,but im still waiting for a date when they will take the payment and my phone will be on,Has anyone had a similar problem.thanx for reading
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Re: new phone line still not active
13-06-2010 10:21 AM
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unfortunately it take about 4-5 days to confirm that the DD is a workable thing before anything else
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Re: new phone line still not active
14-06-2010 9:23 AM
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thanx pierre_pierre
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Re: new phone line still not active
14-06-2010 9:36 AM
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Hi there,
We were waiting for your DD to go active (this happened on Friday), and your phone line is due to go live tomorrow. Once that's done we can get the broadband sorted for you.
We were waiting for your DD to go active (this happened on Friday), and your phone line is due to go live tomorrow. Once that's done we can get the broadband sorted for you.
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