new phone line DEAD

[#1]

im a new customer ro plusnet but not very happy at all
my new phone line was activated 5
days ago and the line is DEAD
reported the fault straght away took 2 days for customer services to email me back asking other questions
sent answers to there questions NOW WAITING AGAIN FOR THEM TO LOOK AT THE EMAIL
and still waiting and waiting and waiting

[#2]

Poll removed as it served no purpose

[#3]

I'm looking at this now, sorry for the delays, someone will be in touch ASAP.

[#4]

I can see a fault was logged as soon as you raised this to us, engineers are still working on this at the moment so I'll make sure you get updated tomorrow.
Adam

[#5]

Cross post and subsequent comments removed
Cross posting is against forum rules and just confuses things

[#6]

To tidy up - here is a post from Adam

Quote from: _Adam_Walker_

Joey, is the fault resolved or would you like me to look at this again? Adam,