new number on sign up
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- Re: new number on sign up
new number on sign up
05-11-2015 9:05 AM
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wanted to get some cards printed but is there any way to check or do I need to phone myself on the day to find out what my number is
Re: new number on sign up
05-11-2015 11:08 AM
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Your account currently shows the 014 number as this is what the account was signed up with, however it does look like the number on the order is the 172 number. This should update on your account after the order completes.
It's also right that there could be a possibility of getting the 014 number back at a later date, but there would be no guarantee this would be possible and as it doesn't look like it was possible during the initial order process it may cause you to incur a renumbering charge.
Re: new number on sign up
05-11-2015 11:12 AM
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Quote So if you’re staying at the same address and your number is active, your current provider must allow it to be transferred to a new phone company.
http://ask.ofcom.org.uk/help/telephone/switching_provider
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: new number on sign up
05-11-2015 12:09 PM
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So admittedly I'm not 100% sure what number is currently active on the line with the losing provider.
Re: new number on sign up
05-11-2015 12:57 PM
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unable to find out for definite
suppose I will just have to wait
Re: new number on sign up
05-11-2015 1:12 PM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: new number on sign up
05-11-2015 2:03 PM
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When a number is ceased, it gets returned to the range holder, however this usually takes about 2 weeks before it can be used again and at this point it sometimes also requires further intervention to get the number made spare for use (But even then, we would still have to first wait for the 2 weeks while it is returned to the range holder)
Could you confirm when Talktalk actually lost the 014 number please.
Re: new number on sign up
05-11-2015 5:41 PM
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Re: new number on sign up
06-11-2015 9:31 AM
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I'm going to assume that automation had orders in place before provisioning could intervene with a manual order with the number and to avoid delays in the switch, this was left in place (As we'd need to cancel the orders and start again to chose the number)
I'll take a personal ticket on your account and try to get your old number back after the orders complete, if you don't mind waiting another couple of days before getting cards printed.
When the order completes, the number on your line should be the 172 number, but once I've seen the orders have completed I'll get a renumber order in place and let you know how long it should be until the 014 number will be back on the line (Providing it's possible)
Re: new number on sign up
06-11-2015 11:30 AM
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the fact that the forums are actively followed and replied to by plus net staff looks like I made the correct decision
colin
Re: new number on sign up
09-11-2015 4:04 PM
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Re: new number on sign up
09-11-2015 4:06 PM
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Re: new number on sign up
09-11-2015 4:44 PM
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Can you confirm if the engineer left a modem at all?
I'm just going through the renumber side of things now and I'll update the ticket on your account shortly.
Re: new number on sign up
09-11-2015 5:02 PM
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Re: new number on sign up
10-11-2015 9:09 AM
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colin
should have my new router weds or thurs
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