my landline number
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- Re: my landline number
on
28-11-2018
10:46 AM
- last edited on
28-11-2018
11:51 AM
by
dvorak
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hi,
Iv just noticed that my telephone number has changed for some unknown reason
my number should be 0131 557 2XXX
the number which is not mine 0131 557 6XXX
im missing a lot of calls due to the blunder being on your side, please correct this problem asp than you
Moderator's note by Adie (Dvorak) redacted persona info.
Fixed! Go to the fix.
Re: my landline number
28-11-2018 11:13 AM
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This is a PUBLIC forum... I would suggest you remove your numbers from the post.
CJT
Re: my landline number
28-11-2018 2:55 PM
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Moderators Note
This topic has been moved fromCommunity Site Feedback to Home Phone
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If it fixed it click 'This fixed my problem'
28-11-2018 3:41 PM
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Is the 557 6XXX number being displayed if you call a mobile or a friend with Caller ID?
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: my landline number
28-11-2018 6:18 PM
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I dial my number then 63xx would be displayed
Re: my landline number
28-11-2018 7:15 PM
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Hi @bob1cam,
Thank you for getting in touch. I'm sorry that your number has changed and for any inconvenience that this has caused you.
I've had a look into this and this appears to have happened when your landline service was ceased in error earlier this year. Your services were re-provided but not on your original number. I'm very sorry for this error and I have passed on feedback regarding this.
I've placed an order to move you back onto your original telephone number and this is due to complete by midnight on the 5th of December at the latest.
Re: my landline number
28-11-2018 7:26 PM
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thanks for your help Emily, have a nice christmas xx
Re: my landline number
28-11-2018 7:29 PM
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