my landline number
on 28-11-2018 10:46 AM - last edited on 28-11-2018 11:51 AM by dvorak
Iv just noticed that my telephone number has changed for some unknown reason
my number should be 0131 557 2XXX
the number which is not mine 0131 557 6XXX
im missing a lot of calls due to the blunder being on your side, please correct this problem asp than you
Moderator's note by Adie (Dvorak) redacted persona info.
Re: my landline number
Thank you for getting in touch. I'm sorry that your number has changed and for any inconvenience that this has caused you.
I've had a look into this and this appears to have happened when your landline service was ceased in error earlier this year. Your services were re-provided but not on your original number. I'm very sorry for this error and I have passed on feedback regarding this.
I've placed an order to move you back onto your original telephone number and this is due to complete by midnight on the 5th of December at the latest.