Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
line rental saver
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Re: line rental saver
line rental saver
22-01-2015 7:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
hi,
i have just joined Plusnet and taken out the Unlimited Broadband with inclusive weekend phone calls.
I would like to pay my line rental for a year in advance but keep getting the message "Line Rental Saver isn't available with your current call plan."
which plans give you the Line Rental Saver option ?
All help welcome,thank you.
i have just joined Plusnet and taken out the Unlimited Broadband with inclusive weekend phone calls.
I would like to pay my line rental for a year in advance but keep getting the message "Line Rental Saver isn't available with your current call plan."
which plans give you the Line Rental Saver option ?
All help welcome,thank you.
Message 1 of 7
(1,355 Views)
6 REPLIES 6
Re: line rental saver
22-01-2015 8:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
In order to take the line rental saver you would need to lose the included weekend calls so to do that you would need to call Customer Options I believe but it would be worth waiting for staff to comment on the official position
Message 2 of 7
(547 Views)
Re: line rental saver
23-01-2015 10:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Good morning,
The Line rental saver is a line only product and you would lose any free call plans that you are currently on.
However, you can add call plans on to the line rental saver for a slight extra cost.
Best thing to do is give our Customer Options team a call and they will go through things in a little more depth.
Thanks
The Line rental saver is a line only product and you would lose any free call plans that you are currently on.
However, you can add call plans on to the line rental saver for a slight extra cost.
Best thing to do is give our Customer Options team a call and they will go through things in a little more depth.
Thanks
Message 3 of 7
(547 Views)
Re: line rental saver
23-01-2015 10:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I would disagree with the word 'slight' there. The minimum plan you can add is E & W/E at £2/month which, if you had that plan free with a Fibre product, almost wipes out any cost saving on LRS. My personal view is that PN need to rethink how call plans are presented as part of the BB package and subsequently priced with LRS...
Quote However, you can add call plans on to the line rental saver for a slight extra cost.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Message 4 of 7
(547 Views)
Re: line rental saver
23-01-2015 11:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Good morning,
@MisterW
Thank you for your feedback.
It is always appreciated
@MisterW
Thank you for your feedback.
It is always appreciated
Message 5 of 7
(547 Views)
Re: line rental saver
24-01-2015 8:23 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for the help gents.
Decided to go with the "Line Only" option in the end and just payed up for the Line Saver Rental.
Very easily set up by The Billing Department this morning.....quick and helpful.
Decided to go with the "Line Only" option in the end and just payed up for the Line Saver Rental.
Very easily set up by The Billing Department this morning.....quick and helpful.
Message 6 of 7
(547 Views)
Re: line rental saver
24-01-2015 9:25 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Good morning,
I am glad to see that the "Line only" option suits your needs!
Thanks
I am glad to see that the "Line only" option suits your needs!
Thanks
Message 7 of 7
(547 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page