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landline is engaged when not in use

sotsekin
Newbie
Posts: 2
Registered: ‎12-10-2023

landline is engaged when not in use

Hi as of Monday (27/11/23) I could not get through to my landline as it says the caller is on the phone but the phone is hung up and not in use. We tried swapping phones and re-plugging the line and still the same problem. 

So can you arrange for someone to check?

2 REPLIES 2
jab1
Legend
Posts: 19,149
Thanks: 6,291
Fixes: 289
Registered: ‎24-02-2012

Re: landline is engaged when not in use

Best bet it is to report a phone problem via https://www.plus.net/help/report-a-problem/phone/

John
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: landline is engaged when not in use

There is a service outage in the area by the looks of things. It has been raised for you so hopefully it will be fixed ASAP.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team